FAQ & Help Center

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General Questions

Basic information about Vryfide Loans, services, and processes

12 Questions

Application Process

Questions about applying for loans and credit cards

15 Questions

Eligibility & Documents

Learn about eligibility criteria and required documents

10 Questions

Repayment & EMI

Information about EMIs, repayment options, and schedules

8 Questions

General Questions

What is Vryfide Loans and what services do you offer?

Vryfide Loans (formerly known as FINTM) is a leading financial services provider offering a comprehensive range of loan and credit card solutions. We provide:

  • Personal Loans: For weddings, travel, medical emergencies, debt consolidation
  • Credit Cards: Premium cards with rewards, cashback, and exclusive benefits
  • Business Loans: For SMEs, startups, and business expansion
  • Home Loans: For purchasing or constructing residential properties
  • Loan Against Property (LAP): Using property as collateral for large loans
  • Education Loans: For higher studies in India and abroad

How is Vryfide Loans different from traditional banks?

Vryfide Loans offers several advantages over traditional banks:

  • Faster Processing: Digital applications with approval in hours instead of days
  • Higher Approval Rates: Advanced algorithms consider more than just credit score
  • Lower Interest Rates: Competitive rates due to partnerships with multiple banks
  • Better Customer Service: Dedicated relationship managers and 24/7 support
  • Simplified Process: Minimal documentation and end-to-end digital journey
  • Wider Product Range: Access to products from 50+ partner banks through one application

Is my personal and financial information secure with Vryfide Loans?

Absolutely. We implement bank-grade security measures:

  • 256-bit SSL Encryption: All data transmitted is fully encrypted
  • Secure Data Centers: Information stored in ISO 27001 certified facilities
  • GDPR & Data Privacy Compliance: We adhere to strict data protection regulations
  • No Unauthorized Sharing: Your data is never shared without explicit consent
  • Regular Security Audits: Third-party security assessments conducted quarterly
  • Secure Payment Gateways: All transactions processed through PCI-DSS compliant partners

Your privacy and security are our top priorities.

Application Process

How do I apply for a loan or credit card through Vryfide Loans?

Applying is simple and completely digital:

  1. Visit Vryfide Connect: Go to connect.vryfide.in to create your account
  2. Complete Profile: Fill in your personal, employment, and financial details
  3. Check Eligibility: Our system will show personalized loan and credit card offers
  4. Select Product: Choose the loan or credit card that best fits your needs
  5. Upload Documents: Submit required documents digitally (e-KYC supported)
  6. Get Approval: Receive instant approval decision
  7. Sign Agreement: E-sign the loan/credit card agreement
  8. Receive Funds/Card: Loan disbursal in 4-48 hours or credit card delivery in 5-7 days

How long does the application process take?

The timeline varies by product but is significantly faster than traditional banks:

  • Credit Cards:
    • Eligibility Check: Instant
    • Approval Decision: 2-4 hours
    • Card Delivery: 5-7 business days
  • Personal Loans:
    • Eligibility Check: Instant
    • Approval Decision: 4-6 hours
    • Disbursal: 4-24 hours after document verification
  • Business Loans:
    • Eligibility Check: 2-4 hours
    • Approval Decision: 24-48 hours
    • Disbursal: 24-72 hours after approval
  • Home Loans/LAP:
    • Eligibility Check: 4-6 hours
    • Approval Decision: 3-5 days
    • Disbursal: 7-10 days after property verification

Eligibility & Documents

What are the eligibility criteria for personal loans?

The basic eligibility criteria for personal loans are:

  • Age: 21-60 years (salaried), 25-65 years (self-employed)
  • Minimum Income: ₹25,000 per month (salaried), ₹3 lakhs per annum (self-employed)
  • Employment: Minimum 6 months in current job (salaried), 2 years in business (self-employed)
  • Credit Score: Minimum 650 (varies by lender)
  • Residential Stability: Minimum 1 year at current address

Note: These are general criteria. Specific requirements may vary based on the lender and loan amount.

What documents are required for loan applications?

The document requirements vary by loan type:

For Salaried Individuals (Personal Loan/Credit Card):

  • Identity Proof: PAN Card (mandatory), Aadhaar Card, Passport, or Driver's License
  • Address Proof: Aadhaar Card, Passport, Utility Bills (last 3 months), Rental Agreement
  • Income Proof: Last 3 months' salary slips, 6 months' bank statements, Form 16
  • Employment Proof: Employee ID card, Appointment letter
  • Photographs: 2 passport-size photographs

For Self-Employed/Business Owners:

  • Identity & Address Proof: Same as above
  • Business Proof: GST Certificate, Shop Establishment License, Partnership Deed, etc.
  • Income Proof: Last 2 years' ITR with computation of income, 6 months' business bank statements, Profit & Loss Statement, Balance Sheet

For Home Loans/LAP:

  • All above documents plus property documents
  • Property Papers: Sale deed, Agreement to sell, Title documents, NOC from society/builder
  • Construction Estimate: For under-construction properties

Repayment & EMI

What is EMI and how is it calculated?

EMI (Equated Monthly Installment) is the fixed amount you pay each month towards your loan repayment. It consists of both principal and interest components.

EMI Calculation Formula:

EMI = [P x R x (1+R)^N] / [(1+R)^N-1]

Where:

  • P = Principal Loan Amount
  • R = Monthly Interest Rate (Annual Rate ÷ 12 ÷ 100)
  • N = Loan Tenure in Months

Example: For a ₹5,00,000 loan at 12% annual interest for 5 years (60 months):

  • Monthly Interest Rate = 12% ÷ 12 ÷ 100 = 0.01
  • EMI = [500000 × 0.01 × (1+0.01)^60] / [(1+0.01)^60-1] = ₹11,122
  • Total Payment = ₹11,122 × 60 = ₹6,67,320
  • Total Interest = ₹6,67,320 - ₹5,00,000 = ₹1,67,320

You can use our EMI Calculator to calculate your monthly installments.

Can I prepay my loan? Are there any charges?

Yes, most loans allow prepayment, but terms vary:

Personal Loans:

  • Salaried Individuals: Usually allowed after 6-12 months of regular payments
  • Prepayment Charges: 2-5% of outstanding amount (varies by lender)
  • Partial Prepayment: Minimum amount typically ₹25,000-₹50,000
  • Full Prepayment: Allowed after paying specified number of EMIs

Home Loans:

  • Prepayment usually allowed from own funds (not from another loan)
  • Floating Rate Loans: No prepayment charges for most lenders
  • Fixed Rate Loans: 2-3% prepayment charges may apply
  • Some banks allow free prepayment up to 25% of outstanding per year

Business Loans/LAP:

  • Prepayment terms specified in loan agreement
  • Charges typically 2-4% of prepaid amount
  • Some lenders offer "No Prepayment Penalty" schemes

Important: Always check your specific loan agreement for prepayment terms and charges.

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