Privacy Policy

Introduction

Welcome to Vryfide Loans (hereinafter referred to as "Vryfide", "we", "us", or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Identity Information: Name, date of birth, gender, PAN number, Aadhaar number, photograph, signature
• Contact Information: Email address, phone number, residential address, office address
• Financial Information: Bank account details, credit/debit card information, income details, employment information, credit history
• Application Information: Details provided in loan/credit card applications, including loan amount, purpose, and repayment capacity
• Documentation: Copies of identity proof, address proof, income proof, and other documents submitted

Automatically Collected Information

When you visit our website or use our Services, we may automatically collect:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Information: Pages visited, time spent on pages, clickstream data, search queries
• Location Information: General location data based on IP address
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies

How We Use Your Information

We use the information we collect for the following purposes:

1. Service Provision: To process your loan/credit card applications, verify your identity, assess creditworthiness, and provide requested services
2. Communication: To communicate with you regarding your application, account updates, service announcements, and promotional offers
3. Improvement of Services: To analyze usage patterns, improve our website functionality, and enhance user experience
4. Security: To protect against fraud, unauthorized transactions, claims, and other liabilities
5. Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests
6. Marketing: To send you promotional materials about our products and services (with your consent where required)
7. Research & Analytics: To conduct research, analysis, and development for improving our products and services

Information Sharing and Disclosure

We may share your information with:

Third-Party Service Providers

• Banking partners and financial institutions for loan processing
• Credit bureaus for credit verification and scoring
• Document verification agencies for KYC compliance
• Technology partners for hosting, data storage, and security services
• Marketing and analytics partners (with appropriate safeguards)

Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or when we believe disclosure is necessary to:

• Comply with legal obligations
• Protect our rights, property, or safety, or that of others
• Investigate fraud or security issues
• Respond to government requests

Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change and outline your choices regarding your information.

Data Security

We implement robust security measures to protect your personal information:

• Encryption: 256-bit SSL encryption for data transmission
• Access Controls: Role-based access restrictions to personal data
• Firewalls & Intrusion Detection: Advanced network security systems
• Regular Audits: Security assessments and vulnerability testing
• Employee Training: Regular privacy and security training for staff
• Data Retention: Secure storage with defined retention periods

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Understand how you interact with our Services
• Analyze traffic patterns and site usage
• Personalize content and advertisements
• Improve security and prevent fraud

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our Services.

Types of Cookies We Use

• Essential Cookies: Required for basic site functionality
• Performance Cookies: Collect anonymous data for analytics
• Functional Cookies: Remember your preferences
• Advertising Cookies: Deliver relevant advertisements

Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

1. Right to Access: Request copies of your personal information
2. Right to Rectification: Request correction of inaccurate information
3. Right to Erasure: Request deletion of your personal information
4. Right to Restrict Processing: Request limitation of how we use your information
5. Right to Data Portability: Request transfer of your data to another organization
6. Right to Object: Object to processing of your personal information
7. Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

International Data Transfers

Your information may be transferred to, and processed in, countries other than India where our service providers operate. These countries may have data protection laws that differ from those in India.

When we transfer your information to other countries, we implement appropriate safeguards such as:

• Standard contractual clauses approved by regulatory authorities
• Binding corporate rules
• Other legally approved mechanisms for international data transfers

Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we discover that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to delete that information promptly.

Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill the purposes for which it was collected
• Comply with legal obligations (typically 7-10 years for financial records)
• Resolve disputes and enforce agreements
• Protect against legal claims

Once the retention period expires, we securely delete or anonymize your personal information.

Third-Party Links

Our Services may contain links to third-party websites, applications, or services. This Privacy Policy does not apply to such third-party services. We encourage you to review the privacy policies of any third-party services you visit.

We are not responsible for the content, privacy practices, or security measures of third-party services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. When we make changes, we will:

• Update the "Last Updated" date at the top of this policy
• Post the updated policy on our website
• Notify you of significant changes via email or prominent notice on our Services

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.